Return and Refund Policy

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Blue Gator Covers Cancellation, Return and Refund Policy:

Blue Gator Covers accepts cancellations, returns, and refunds in accordance with the Return and Refund Policy set forth below.  Note: Return and Outbound Shipping and Restocking Fees apply unless the product is defective or damaged upon delivery to you. 

Orders Cancelled Before Shipping - Orders cancelled before shipping are fully refunded. Refunds are processed by us the next business day, but please allow for payment processor delays (usually no more than 48 hours).  Restocking fees and return shipping costs apply to all other orders as set forth below. 

Product Return Shipping Costs: Customers are responsible for return shipping costs. "Free Shipping" advertised in product listings refers to shipping from Blue Gator to the customer only, not your shipping cost if you decide to send it back. Return shipping paid by us (by Prepaid Shipping Label or otherwise) will be deducted from your refund unless we made a mistake fulfilling your order or the product is damaged or defective. Note: Shipping costs may vary by location and/or package dimensions. Be sure to include all parts, and pack appropriately to prevent product damage during return shipping.   

Restocking Fees:  Returns are processed and returned products are reinspected, repackaged, and restocked for resale in NEW condition. Therefore, a minimum restocking fee of 20% of the purchase price applies to all returns.  Restocking fees will be deducted from your refund unless we made a mistake fulfilling your order or the product is damaged or defective upon delivery.

Shipping Damage Policy and Procedure: Blue Gator Covers only sells NEW products. Our products are packaged and boxed for shipping to ensure you receive them in NEW condition.  If your product is delivered with shipping damage, we will replacement the product free of charge or issue a full refund.  TIMELY REPORTING AND PROOF OF PRODUCT DAMAGE FROM SHIPPING IS REQUIRED TO RECEIVE A REFUND. PRODUCT DAMAGE CAUSED BY SHIPPING MUST BE REPORTED TO US WITH PICTURES OF PACKAGE AND PRODUCT DAMAGE WITHIN 24 HOURS OF DELIVERY TO QUALIFY FOR FULL REFUND DUE TO CARRIER RESTRICTIONS.  

Condition of Returned Products:  Blue Gator only sells NEW products. Return products are quality inspected upon receipt before repackaging and restocking. We cannot restock, resell, or refund damaged, used, disassembled, altered, or incomplete products. "Damaged" includes dirt, scratches, scuffs, tears, cuts, stains, marks, mildew, slime, debris, discoloration, or any other condition that precludes the product from being sold in NEW condition upon inspection. Please be sure the product is packaged properly to prevent return shipping damage to ensure full refund. Consult with the carrier if you are unsure whether the original packaging will hold up to prevent shipping damage and secure refund.